All Systems Operational

Uptime over the past 90 days. View historical uptime.
Entry System Services Operational
90 days ago
99.89 % uptime
Today
Resident Application Operational
90 days ago
99.92 % uptime
Today
1CONNECT Portal Operational
90 days ago
99.92 % uptime
Today
1CONNECT Application Operational
90 days ago
99.92 % uptime
Today
In-Suite Tablets Operational
90 days ago
99.83 % uptime
Today
Public API Operational
90 days ago
99.92 % uptime
Today
Third Party Vendors Operational
90 days ago
100.0 % uptime
Today
Twilio Voice, North America Operational
Twilio SMS Toll-Free, North America Operational
Twilio SMS Delivery Notifications & Status Callbacks Operational
Twilio Video Call Operational
Google Firebase - Notifications Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Dec 5, 2025

No incidents reported today.

Dec 4, 2025

No incidents reported.

Dec 3, 2025

No incidents reported.

Dec 2, 2025

No incidents reported.

Dec 1, 2025

No incidents reported.

Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

Nov 28, 2025

No incidents reported.

Nov 27, 2025

No incidents reported.

Nov 26, 2025

No incidents reported.

Nov 25, 2025

No incidents reported.

Nov 24, 2025

No incidents reported.

Nov 23, 2025

No incidents reported.

Nov 22, 2025

No incidents reported.

Nov 21, 2025
Intermittent issues with Entry Systems
Resolved - This incident has been resolved. In case you are still experiencing an issue, please follow the help article: https://help.1valet.com/en/articles/10167499-entry-system-network-or-power-outages
Nov 21, 13:22 EST
Monitoring - A fix has been implemented and is now being distributed over the air to all affected devices.
Nov 21, 11:12 EST
Identified - The issue has been identified. Fix will be released shortly.
Nov 21, 11:05 EST
Investigating - We are currently experiencing intermittent issues with the Entry System. We are actively investigating the issue.
Nov 21, 09:11 EST
Intermittent issues with 1VALET In-Suite Tablets
Resolved - This incident has been resolved.
Nov 21, 09:10 EST
Monitoring - The root cause of intermittent In-Suite tablet issues has been identified, mitigation has been implemented and is pending global deployment. We are actively monitoring the situation and will update this incident once we see full service restoration.
Oct 30, 12:37 EDT
Update - We are continuing to work on a fix for this issue.
Oct 28, 11:32 EDT
Identified - The issue has been identified and a fix is being implemented.
Oct 28, 11:28 EDT
Update - We are continuing to investigate this issue.
Oct 28, 10:07 EDT
Update - We are continuing to investigate this issue.
Oct 28, 09:01 EDT
Investigating - 1VALET Platform is experiencing intermittent issues. We are investigating the root cause of it.
Oct 28, 08:24 EDT
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